The information we gather from customers enables us to provide, personalize and improve our services and to allow our users to set up a user account and profile on the Website. For example, if you have requested an estimate, we may collect satellite images of your home (or other address you have provided).
We receive and store any information you provide to us. The types of Personal Information collected may include your first and last name, user name, mailing or physical address, email address, credit card information, IP address, and browser information. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. We use the Personal Information you provide to market and provide our Services to you and to enhance your Website experience.
Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested.
When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Website, so that we can make the Website appealing to as many customers as possible. We may also provide this aggregate information to our partners, so that they can understand how often people use their services and our Website, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.
We may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service. If you do not want to receive email or other mail from us, please indicate your preference by contacting us at 508-425-0973.
Except as expressly set forth below, we neither rent nor sell your Personal Information to anyone and we never share your Personal Information in personally identifiable form.
Your User Profile is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
We endeavor to maintain the privacy of your User Profile and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Through your User Profile, you may access and, in some cases, change certain information you’ve provided to us. The information you can view and update through your User Profile may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at 508-425-0973.
You can always opt not to disclose information to use, but keep in mind some information may be needed to take advantage of some of our special features. You may be able to add or update certain information as explained in Section V above. When you update information, however, we may maintain a copy of the unrevised information in our records.
You may request deletion of your User Profile by sending an e-mail to 508-425-0973. Please note that some information may remain in our private records after deletion of your account.
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to 508-425-0973. We will make every effort to resolve your concerns.
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